LeTourneau Technologies, Inc. (Drilling Systems and Offshore Products) is pleased to announce the opening of its new LeTourneau Call Center on Saturday, February 12th.

 
 
Houston, Texas – February 11, 2011

The call center will be open 24 hours a day, 365 days a year to assist you by answering any questions, concerns, and inquiries you may have regarding equipment, parts and service. Our goal is to respond to your questions in a timely and professional manner.

Below is a brief overview of the Call Center's procedures:

  • If you have any questions, issues, or concerns regarding your equipment, parts, or service,
    please call 1-866-972-6742 or 832-782-6742.
  • A LeTourneau Call Center Assistant will collect basic information from you and provide you with a tracking number.
  • Based on the provided information, the Call Center Assistant will forward your call to the appropriate LeTourneau employee that can best evaluate and respond to your inquiry.
  • If you need to contact the Call Center again regarding the same inquiry, the tracking number will help the Call Center Assistant assist you in a prompt and efficient manner.
  • Alternatively, you can send an inquiry via e-mail. The e-mail address for the call center is support@letourneautechnologies.com.

Benefits of the LeTourneau Call Center include:

  • The ability to talk to a LeTourneau Call Center Assistant 24/7.
  • Saving you time by directing your call to the LeTourneau employee that can best assist you with your inquiry.
  • Efficient follow-up on subsequent inquiries on the same problem by providing you with a tracking number.

The LeTourneau Call Center is available to help you in any way possible, no matter when or where your business is located.

LeTourneau Technologies designs, builds, and supports worldwide manufacturing of drilling and mining equipment. We strive to deliver our products, projects, and services to meet and exceed our customer's expectations in our commitment to be on spec, on-time, and within budget.