The ICAM™ Service Tool is a critical and indispensable
tool for managing and maintaining any ICAM™ system. It
consists of a single program loaded on a generic PC that can
establish a communication link with the ICAM™ master controller.
Service Tool is simple and intuitive to operate, and comes with
detailed step-by-step Help showing how to use every function.
The primary users are field support and engineering personnel.
Although Service Tool is the name of the software described
here, sometimes the term "service tool" is used to
describe a PC when loaded with this software. However, Service
Tool does not monopolize the PC on which it is installed.
Objects Managed by Service Tool
There are several key objects managed with Service Tool. They
are listed and defined below:
System Date and Time
The current time stored in the master controller and broadcast
to the other nodes on the network.
System Logs
The chronological record of all system errors, faults, and
recorded events, stored in the controller's non-volatile memory.
Version/Revision Information
Information about software and application configurations
that describe their sequence of release and main revision features.
Updates
A file containing programs or application configurations,
or both, which can be loaded into the master controller.
Restore Points
A file which includes all the pertinent system data at a
selected point in time required to restore the system to its
condition at that point in time.
Operating Functions
Set Time and Date
Permits loading the current time and date of the PC being
used, or setting any manually selected time and date.
Read Revision Information
Provides for looking at the version and revision history
of any Update file. Permits finding and selecting files anywhere
on the local PC or a connected network.
Get (Save) System Logs to PC
Provides a way to extract the System Log from the controller
and save it in a user-designated place for later viewing. Service
Tool permits this function using any type of connection to the
controller, including remote network connections.
Put (Send) Updates to Controller
Provides a way to load software and configuration changes into
the controller. Ensures the Update file is uncorrupted and the
version change is legitimate compared to the currently loaded
software and configuration.
Create Restore Point
Allows a user to create a restore point file in an operating
controller. The Restore Point file is retained in the controller
until it is powered down. The file can be retrieved by the Get
Restore Point function.
Get (Save) Restore Point to PC
Provides a way to extract the Restore Point file from the
controller and save it in a user designated place. Enables later
restoration of the controller to its condition at Create Restore
Point time.
Put (Send) Restore Point to Controller
Provides for reloading all software and configuration settings
the way they were at the Create Restore Point time. Only the
System Log does not get restored, unless the controller was
blank at the time of restoration.
Installation Requirements
